Refund and Return Policy

Refund Policy: Due to our small size as an independent children's music creator, we regret to inform you that we are unable to offer refunds on any purchases made through our platform. All sales are final. We apologize for any inconvenience this may cause and appreciate your understanding.

Damaged or Defective Items: In the unlikely event that you receive a damaged or defective physical item (e.g., CDs or merchandise) from us, please contact our Customer Support within [number of days] days of receiving the item. We will assess the situation and, if deemed appropriate, arrange for a replacement item to be sent to you. Please provide clear photographs of the damaged or defective item along with your contact information and order details.

Contact Us: If you have any questions or concerns about your purchase, or if you encounter any issues while accessing our digital content, please do not hesitate to contact our Customer Support team at We are committed to providing timely assistance and ensuring that you and your children have a positive experience with our music.

Non-Refundable Digital Content: All digital purchases, including downloads, streaming access, and any other digital content, are considered non-refundable. This policy is in place due to the nature of digital distribution and the inability to effectively return or recover such products. Please be sure to review product details and samples before making a digital purchase.

Policy Modifications: Please note that this Return and Refund Policy is subject to change without notice. Any updates or modifications will be posted on our website. It is your responsibility to review this policy periodically for any changes.

By making a purchase through, you acknowledge and accept this Return and Refund Policy.

Last Updated: August 17, 2023

Coil Records

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